How long will it take for my order to arrive?
We ship most orders within 24-48 hours of receiving payment. Actual shipment takes between 3-7 business days within North America. So on average expect your shipment to arrive 5-10 business days after you have paid.

Foreign orders take between 7-14 business days.

How much does shipping cost?
If you live anywhere in Canada or United States, shipping & handling is a flat rate of $6.99 USD.  International buyers please contact us in order to get the exact shipping amount.

Do you ship to PO Boxes, APO/FPO Boxes, Alaska or Hawaii?
Yes, we ship to PO Boxes, APO/FPO Boxes, Alaska and Hawaii. All have the USA shipping rate of $6.99.

Do you ship to foreign countries?
Yes, we ship to virtually every country in the world.

Can I get a tracking number for my order?
Yes, just contact us before making payment and we will prepare the package to be shipped through express mail. Tracking number provided.

My package has not arrived, what should I do?
If you have ordered over 10 business days (2 weeks) ago and your order has not arrived, please contact us at support@ultimatecinema.com

Please allow 10 business days (2 weeks) before contacting us regarding the non-arrival of your order.

My Ultimate Cinema projector kit arrived damaged, what should I do?
If your Ultimate Cinema projector kit arrives damaged, please contact us at support@ultimatecinema.com. Let us know your situation and we will ship you a new one. Or give a full refund.